A K Brown Refrigeration & Air Conditioning
Preventative Maintenance Contracts
Preventative Maintenance Contracts are the heart and soul of our business.
From computer room facilities for multinational oil companies to a single
furnace for an
owner operator in a rental bay, no one knows maintenance like us.
With over 700 routine maintenance contracts in place, and over 10,000
service calls annually, you can expect prompt, professional service
from a service technician who is individually assigned to your site.
This provides personal service with the back up of Calgary’s largest
HVAC/Mechanical Service Department. Our fully integrated dispatch system
tracks every service on every piece of equipment. In fact, we have detailed
files and computer records of every job we have done since 1983 including
parts used and their source of origin. This assures prompt, efficient
tracking for warranty replacement, particularly on 10 and 25 year warrantied
products. As of 2005, we offer on line service, which allows contract
customers secure instant access to quotes and maintenance history right
to a specific unit, 24 hours/day, eliminating the need for on site files.
Customers can view site histories and track costs right to the individual
unit any time of the day right over the internet. As a contract customer,
you also enjoy one year parts and labour warranty on all parts. This
warranty is a full 9 months longer than industry standards. So, whether
you have a single furnace or a 40 story office tower, no one can give
you better service. That‘s a guarantee.